Management is the administration of an organization, whether it is a business, a non-profit organization, or a government body.
4 mn readNowadays, businesses need to keep good relationships with customers to do well. Customer Relationship Management (CRM) gives firms the tools and strategies to make and keep these relations. What is CRM? CRM is how companies handle and understand their customer talks and data. This includes phone talks, emails, buying things, and social media chats. CRM […]
4 mn readIn this article, I want to share my experiences after working as an HR professional in the Netherlands for five years. I hope that this article stimulates the discussion about cultural and legal differences between a European country and the United States. In the Netherlands, the relationship between employers and employees during periods of illness […]
4 mn readIn the era of advanced technology, voice assistant services and blockchain development services have emerged as two groundbreaking technologies that are revolutionizing various industries. Voice assistant services leverage artificial intelligence (AI) to provide voice-activated interactions and perform tasks, while blockchain development services utilize a decentralized and secure ledger to enable transparent and tamper-proof transactions. […]
2 mn readWhat Is BPM? Business process management (BPM) involves modeling, analyzing, and streamlining end-to-end business processes to assist in meeting your strategic business objectives, such as enhancing your customer experience journey and enabling the digital transformation of the organization. It’s a series of steps that assist a company in achieving a specific goal. With BPM, you […]
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5 mn readWhether it is the training and development of employees or compliance with employment laws, human resources management plays a vital role in an organization. With a strong HR department, employees are more productive and satisfied with their jobs. The HR department organizes team-building activities, provides on-the-job instruction, and administers computer programs. The HR department also […]
9 mn readAccording to the scenario discussed in the case study, boards of directors are not proficient and capable to make the verdict for the selection of appropriate vendors. They also do not have the knowledge about the specification of the software packages which would be used by the employees of the Restview Hospital. Before taking the […]
8 mn readAstro Airlines The first case study outlines the charismatic leadership style, and it is divided into two parts. The first half depicts the organizational strategies that lead to the success of Astro Airlines. Whilst the second half demonstrates the reason why the Airline could unsuccessfully sustain its success for a longer time. With the passage […]
2 mn readWhat actions could Paul have taken to prevent the problem? There are a number of things that need to be addressed in the scenario. The first and foremost thing which needs to be addressed is that Paul did not properly train the employees enough before the installation of the new technological system. This resulted in […]
3 mn readPurchasing items online has never been more popular. With so many customers using multiple channels to buy products from a single company, utilizing omnichannel logistics is key to the success of any business. But what is omnichannel logistics exactly? Well the process allows businesses to tailor how their products are purchased and delivered to meet […]
2 mn readThe ease and cost efficiency of using cloud computing technology to store customer and client information has made financial services companies save both time and money. One technology in particular is Salesforce. But what is Salesforce and how has it changed the landscape of customer relationship management? And why are companies looking for professionals with […]
