Setting up a new HP printer doesn’t have to be complicated. Whether you’re using a Windows PC, Mac, smartphone, or tablet, HP has made the setup process streamlined and accessible through its official support site, 123.hp.com/setup. This guide covers everything you need—download instructions, wireless setup, driver installation, troubleshooting tips, and more—to help you get your printer running smoothly without frustration. If you ever need direct assistance, professional printer support is also available at +1-805-666-1236.
What Is 123.hp.com/setup?
123.hp.com/setup is HP’s official portal created to simplify the printer setup process for all users. Instead of navigating multiple pages or searching for the right software manually, this site automatically detects your printer model and provides the most compatible drivers and setup tools.
Using the portal ensures that users avoid outdated or incorrect drivers, which are often the cause of printing errors, network issues, or performance problems.
How to Prepare Before Setting Up Your HP Printer
Before you begin installation through the 123.hp.com/setup page, check the following:
- Unbox your printer and remove all protective packaging.
- Install ink cartridges correctly.
- Load paper into the input tray.
- Turn on the printer and make sure it is placed within Wi-Fi range.
- Have your Wi-Fi network name and password ready.
Completing these steps helps ensure a seamless installation process.
How to Download HP Printer Drivers from 123.hp.com/setup
Follow these steps to download official HP software easily:
- Open a browser on your computer or mobile device.
- Go to 123.hp.com/setup.
- Type your printer model in the search bar (for example, HP OfficeJet Pro 6968).
- Select your device’s operating system (Windows, macOS, Android, iOS, etc.).
- Click Download to get the HP Smart app or the full-feature driver package.
HP Smart is the recommended tool for most users because it manages printing, scanning, troubleshooting, and ink levels from one interface.
Installing Your HP Printer on Windows
After downloading the driver:
- Open the downloaded installer file.
- Follow the on-screen instructions to begin setup.
- Choose between USB, Wi-Fi, or Ethernet connection.
- For wireless setup, select your Wi-Fi network and enter the password.
- Complete the installation process and print a test page.
Windows users may also use “Add a Printer” in the Settings menu, but using HP Smart or the official driver package provides more features and fewer issues.
Installing Your HP Printer on Mac
Mac installation is fast and simple:
- Download the HP Smart app or drivers from 123.hp.com/setup.
- Open the .dmg installation file.
- Follow prompts to connect the printer.
- For Wi-Fi, choose your network during setup.
- Add the printer in System Settings > Printers & Scanners if needed.
macOS automatically updates many HP drivers, but using the HP Smart app ensures you get the latest firmware and advanced features.
Wireless Setup Using the HP Smart App
The HP Smart app is available on Windows, macOS, Android, and iOS. It guides you through OOBE (Out-Of-Box Experience) setup, including Wi-Fi configuration.
Steps for wireless setup:
- Install the HP Smart app.
- Sign in or create an HP account.
- Click Add Printer.
- The app will detect printers in setup mode automatically.
- Follow the prompts to connect the printer to Wi-Fi.
- Print a test page to confirm successful installation.
If your printer isn’t found, reset its Wi-Fi by holding the Wireless and Cancel buttons simultaneously for 3–5 seconds to enter setup mode.
Connecting HP Printer via USB
USB setup is recommended for users who do not require wireless printing:
- Connect the USB cable to your printer and computer.
- Install drivers from 123.hp.com/setup.
- Follow installation prompts.
- Select USB during connection type setup.
- Complete installation and print a test page.
USB connections offer stability and are ideal for single-user environments.
Common Issues When Using 123.hp.com/setup and How to Fix Them
1. Printer Not Detected
- Ensure it’s powered on.
- Check if Wi-Fi setup mode is active.
- Move the printer closer to the router.
- Restart your computer and printer.
2. Driver Download Fails
- Disable VPN temporarily.
- Clear browser cache.
- Try a different browser like Chrome or Firefox.
3. HP Smart App Not Working
- Update the app.
- Restart your device.
- Reinstall HP Smart if necessary.
4. Wireless Setup Problems
- Make sure your Wi-Fi network is 2.4 GHz (many HP printers don’t support 5 GHz).
- Restart your router.
5. Paper Jam or Ink Issues
- Remove stuck paper carefully to avoid damage.
- Use genuine HP cartridges for compatibility.
Why Use 123.hp.com/setup for HP Printer Installation?
Here are the benefits of using HP’s official setup portal:
- Instant access to the latest drivers
- Reliable software compatible with your printer model
- Guided setup process for beginners
- Security and protection from third-party malware
- Fast support resources and troubleshooting tools
Using unofficial websites may expose your system to outdated drivers or security threats, so always rely on HP’s genuine portal.
When to Contact Printer Technical Support
Sometimes users encounter complex printer problems that require expert assistance, such as:
- Repeated driver installation errors
- Printer not staying connected to Wi-Fi
- Firmware update failures
- Print spooler issues
- Scanner not recognized
- Advanced configuration for offices
In such cases, contacting a printer support specialist can save time and prevent further complications. For quick help, live assistance is available at +1-805-666-1236.
Final Thoughts
Whether you’re setting up your device for home, school, or office use, 123.hp.com/setup is the easiest and most reliable way to install your HP printer. It provides everything you need in one place—from drivers and setup files to troubleshooting guides and product support. Following the instructions outlined above will ensure your printer is installed correctly, performs smoothly, and stays updated with the latest features.
If you are facing difficulties or need personalized assistance, don’t hesitate to contact support and get your HP printer running efficiently.
Frequently Asked Questions (FAQs)
1. What is 123.hp.com/setup?
It is HP’s official setup website where users can download printer drivers, install software, and complete the initial configuration of their HP printers.
2. Is 123.hp.com/setup safe to use?
Yes. It is the official HP setup portal designed to provide secure and updated drivers for all HP printers.
3. How do I download drivers for my HP printer?
Visit 123.hp.com/setup, enter your printer model, select your operating system, and click “Download” to get the correct drivers.
4. How do I install my HP printer using 123.hp.com/setup?
To install your printer:
- Turn on your HP printer and connect it to Wi‑Fi or via USB.
- Open a browser and go to 123.hp.com/setup.
- Enter your printer model number.
- Download and install the recommended drivers or HP Smart app.
- Follow the on‑screen instructions to complete setup
5. Why is my printer not connecting to Wi-Fi?
Make sure your printer is in setup mode, check your Wi-Fi password, restart your router, and ensure you are using a 2.4 GHz network.
6. How do I reset my HP printer’s network settings?
Press and hold the Wireless and Cancel buttons together for 3–5 seconds (model-dependent) to reset Wi-Fi settings.
7. What if my printer is not detected on 123.hp.com/setup?
Restart your computer and printer, check your USB or Wi-Fi connection, or reinstall the HP Smart app for automatic detection.
8. Does 123.hp.com/setup work for both Windows and Mac?
Yes, the website supports all major operating systems including Windows, macOS, Android, and iOS.
9. Why is the driver download failing?
This often happens due to slow internet, browser issues, or VPN interference. Try disabling VPN, clearing cache, or using another browser.
10. Can I get technical support if I still face problems?
Yes. HP provides online troubleshooting and additional support options for complex issues.